1. Who Is Responsible for Processing Your Data?

• Identity: Technology Box, Inc. (“TBox”, “we”, “us”).
• Address: Avenida Samuel Lewis and Calle 54, AFRA Building, 9th Floor, Panama City, Republic of Panama.
• Data Protection Officer (DPO): For any inquiries about how we protect your information or that of your children, to exercise your rights, or to report security incidents, you may contact our Data Protection Officer (DPO) at privacidad@tboxplanet.com.

2. What Data Do We Collect and Why?

When you visit our website, we process your data in accordance with the principles of lawfulness, fairness, and transparency. We may collect the following types of information:

• Data you provide directly: Through our contact forms or online support services (name, email, phone number, institution, and job title).
  Purpose: We use this data exclusively to respond to your inquiry, arrange product demonstrations, address your support request, and follow up on your interest in our services or events. The legal basis for this processing is your consent, provided when you submit the form or initiate communication.
• Browsing data (cookies and metadata): We use cookies and metadata (e.g., IP address, browser type, session duration, and usage preferences) to operate the website and understand how it is used. Essential cookies are strictly necessary, while analytics and marketing cookies will only be activated if you provide your consent through our cookie manager.
  Additionally, this data is used to ensure website functionality and cybersecurity, as well as to perform traffic analysis.

3. With Whom Do We Share Your Data?

At TBox, we do not sell or trade your personal data.

We share your information only under strict confidentiality conditions and in compliance with the applicable legal framework.

Your data is processed by specialized providers acting under our direct instructions. Business management and support services are provided through HubSpot Inc. (USA), and browsing analytics through Google Analytics (USA), as an example. These providers are bound by contractual agreements and subject to a rigorous due diligence process that ensures technical and operational security.

International Data Transfers: Since our infrastructure providers are located outside the territories where we operate, we have entered into agreements with clauses that ensure a level of protection equivalent to European and local standards, legally validating the transatlantic flow of data in compliance with applicable data protection laws.

TBox recognizes the best interests of children and adolescents. If we identify processes involving children and adolescents, we apply additional technical security protocols and will not share such information with third parties without the legal basis of verified consent from their parents or legal guardians, ensuring enhanced protection in educational technology environments.

Notice Regarding Children and Adolescents: This website and its forms are intended for individuals 18 years of age or older. If you are a child or adolescent, please do not submit personal information through our forms without prior supervision and authorization from your parents or legal guardians.

4. How Is My Data Protected?

TBox has implemented robust technical and organizational measures, including:

• SSL/TLS encryption for data in transit.
• Role-Based Access Controls (RBAC).
• Protocols aligned with the ISO/IEC 27001 standard.

Incident Notification: In the unlikely event of a security breach that poses a high risk to your rights, we commit to notifying you and the supervisory authority within a maximum of 72 hours.

5. How Long Is My Information Retained?

• Inquiries: We will retain your data for the time necessary to resolve your request and up to 12 months after the last interaction, unless a business relationship is established.
• Cookies: As configured in your browser, with a maximum of 24 months for persistent analytics cookies.

6. What Are Your Rights?

You have control over your information and the right to:

• Access your data and learn how it is managed and processed
• Rectify inaccurate data
• Erase (delete) your data when it is no longer necessary
• Object to processing (e.g., unsubscribe from marketing emails)
• Port your data to another provider
• Request erasure of your publicly available information on the internet
• Restrict the processing of your data

To exercise any of these rights, send a request to our DPO at: privacidad@tboxplanet.com. We will respond to your request within the legally established timeframes.

We reserve the right to modify this privacy notice at any time. Updates will be posted on this website and, where applicable, communicated through electronic means.

For more details about data processing on our educational platforms, please see our Privacy Notice for Parents, Guardians, and Educators.